How can we help?

Write to us

Email yagiz@miavstudios.co.uk with the game’s name, your device and what happened. We read every message.

RISE: One Tap Climb

I bought NO ADS on another phone. On iPhone, open the shop, go to COINS and tap Restore purchases, signed in with the same Apple ID. On Android it comes back by itself the next time the game starts, signed in with the same Google account.

A purchase did not arrive. Close the game completely and open it again; an unfinished purchase is delivered on the next launch. If it is still missing, email us your receipt from Apple or Google.

Refunds are handled by the store you paid: on iPhone visit reportaproblem.apple.com; on Android, open your Google Play order history.

Ad choices. In the EEA, UK and Switzerland, change your ad consent from Settings → Privacy choices in the game. See our privacy policy.